Technical Support
If you experience difficulty while using one of our products, please follow the applicable steps below.
Quick Course Products
If you have a question concerning the content of a Quick Course book, CD-ROM, or online course, or if you experience technical difficulty with a Quick Course CD-ROM or online course, or with this web site, please contact the OTSI Customer Service team by sending e-mail to CustomerService@otsi.com.
Microsoft Press Books
If your question or issue concerns the content of a Microsoft Press book written or produced by OTSI, or with the companion CD-ROM, please first search the online Microsoft Knowledge Base at www.microsoft.com/learning/support/search.asp, which provides support information for known errors in or corrections to all Microsoft Press books.
If you do not find your answer in the Microsoft Knowledge Base, send your comments or questions to Microsoft Press Technical Support at mspinput@microsoft.com.
Microsoft Software Products
If your question is about a Microsoft software product, and not about the specific content of a book or companion CD-ROM, please search the Windows XP Product Support Center or the Microsoft Knowledge Base at support.microsoft.com.