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Product Support
If you experience difficulty while using one of our products, please follow the applicable steps below.
Step by Step Books
Book and CD Support
If your question or issue concerns the content of this book or its companion content, please first consult the Microsoft Press Book and CD Support page, located at www.microsoft.com/learning/support/books/.
From this page, you can access information about replacement books and CDs, and locate the errata page, which contains corrections for known content issues. You can also report content issues if you find an error in the book that doesn’t yet appear on the book’s errata page.
To locate the errata page for a specific book, enter the book’s ISBN (located in the white box in the lower-left corner of the back cover), including hyphens, into the search box on the Microsoft Help and Support site, which is located at support.microsoft.com.
Known Issues
Some readers have reported a scripting error when trying to run a Step by Step companion CD. This can be caused either by restrictive Internet Explorer security settings that don't permit scripting, or by anti-spyware/anti-virus software that doesn't permit .hta files to run. If you don't want to change your security settings, click here for a workaround.
More Help
If you don’t find the help you’re looking for from any of these resources, you can send comments or questions to Microsoft Learning Technical Support at mspinput@microsoft.com.
Quick Course Books
If you have a question concerning the content of a Quick Course book, please contact the OTSI Customer Service team by sending e-mail to CustomerService@otsi.com.
To download the South Ridge Video databases for Quick Course in Access 2007, click here.
Microsoft Software
If your question is about a Microsoft software product, and not about the specific content of a book or companion CD-ROM, please search the appropriate Product Support Center from www.microsoft.com or the Microsoft Knowledge Base at support.microsoft.com.
Attention Microsoft Office 2008 for Mac Step by Step readers!
Companion Web Site
Bonus Web Content
Errata Pages
Readers report that the Microsoft Press errata pages can be difficult to find. Here are links to the errata pages, for current books, that we're aware of:
Office 2008 for Mac Step by Step
2007 Office System Step by Step