Quick Course® Series
Return Information
- New books in resalable condition may be returned for credit. Returns will be accepted for 6 months after the date of the original invoice, unless by prior arrangement. Return shipping charges are the responsibility of the customer.
- All returns must be accompanied by a valid Return Authorization form. To request a Return Authorization form, fax or e-mail your request to us. Please have the original invoice or purchase order number available.
- Credit Memos will be issued for approved returns. The amount of credit issued will be determined by the condition of the books when returned. A 10% restocking fee will apply to all returns. when returned. Credit Memos are redeemable for merchandise only (no cash refunds) and must be used within 1 year.
- Books damaged during shipping from our warehouse may be returned for a replacement (same title only). Return shipping charges for damaged books will be paid by OTSI.