Our People

Executive Team

Joan Lambert (formerly Preppernau) has worked in the training and certification industry for 12 years. As President of OTSI, Joan is responsible
for guiding the translation of technical information and requirements into useful, relevant, and measurable training and certification tools.

Joan is a Microsoft Certified Trainer (MCT), a Microsoft Certified Applications Specialist (MCAS) Instructor, a Microsoft Certified Technology Specialist (MCTS), and the author of more than two dozen books about Windows and Office (for Windows and Mac).

 

 

                               

Joyce Cox has over 20 years' experience in the development of training materials about technical subjects for non-technical audiences. For 12 of
those years she was President of and principle author for Online Press, where she developed the Quick Course series of computer training books for beginning and intermediate adult learners. She was the first managing
editor of Microsoft Press, and has also worked for Sybex and the University
of California.

 

 

 

Our People Are Your People

OTSI is founded on the belief that dealing with people on the basis of mutual trust, fairness, and respect leads to a healthy, creative working environment. In such an environment, we can work effectively in teams to produce superior products, thereby enhancing our relationships with our clients and within the industry.

People work for OTSI because:

• They enjoy the type of work they have been hired to do.
• They take pride in working hard and doing a good job.
• They want to contribute to the growth and success of the company so that they can in turn grow and be successful.

We value enthusiasm, efficiency, and dedication, as well as high productivity, a commitment to quality, an interest in personal and professional growth, and a "can do" attitude.