About OTSI
OTSI is the creator of the Quick Course series and many books in the Step by Step series. We specialize in the design, creation, and production of Office and Windows training products for information workers and home computer users. It is our goal to create smart, simple training solutions that help you achieve maximum productivity with greater ease.
At OTSI, we work with clients to identify training needs and implement solutions. We are known as a company of integrity and vision, and our clients see us as a valuable partner and provider of unparalleled service, technology, and support. Using traditional and electronic publishing technologies, we develop strategies for bringing people quickly up to speed and providing easy on-going access to the information they need to do their jobs. We are efficient, enthusiastic, and committed to client satisfaction, and we work together with the client to ensure efficiency and the timely completion of all projects.
Our People Are Your People
OTSI is founded on the belief that dealing with people on the basis of mutual trust, fairness, and respect leads to a healthy, creative working environment. In such an environment, we can work effectively in teams to produce superior products, thereby enhancing our relationships with our clients and within the industry.
People work for OTSI because:
- They enjoy the type of work they have been hired to do.
- They take pride in working hard and doing a good job.
- They want to contribute to the growth and success of the company so that they can in turn grow and be successful.
We value enthusiasm, efficiency, and dedication, as well as high productivity, a commitment to quality, an interest in personal and professional growth, and a "can do" attitude.
Management Team
Joan Preppernau (President)
has worked in the training and certification industry for ten years. As
President of OTSI, Joan is responsible for guiding the translation of technical
information and requirements into useful, relevant, and measurable training,
learning, and certification deliverables. Joan is the author of more than a
dozen books about Microsoft Windows and Microsoft Office, and a contributor to
the development of certification exams for the 2007 Office system and Windows
Vista.
Joyce Cox (Vice President) has 20 years' experience in the development of training materials about technical subjects for non-technical audiences. For 12 of those years she was President of and principle author for Online Press, where she developed a series of computer training books for beginning and intermediate adult learners. She was the first managing editor of Microsoft Press, and has also worked for Sybex and the University of California.
Susie Bayers manages external data conversion and publishing projects, overseeing all aspects of materials destined for print, CD-ROM, and the Web.
RJ Cadranell supervises OTSI's design and production team, ensuring the quality of both internal and external print products.